FAQ

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Popular Questions:

 

 

How long does it take for my order to ship?

When you place an order with zeinastores.com we will have to process the order first. Processing usually takes 1-7 business days for your order. We will send you an email if the processing for your order takes longer than expected. Shipping time will depend on which country you reside in. Please refer to our shipping section, for more details on how long it will take to get your package.


 

Why didn't I get an email about my order being shipped?

We will send you an email once your order has shipped. If you did not receive an email, you may have entered your email incorrectly or it could went to your spam folder. It normally takes 3-7 business days for us to process your order and we will then ship your package out. If you have not received an email about your order being shipped within 7 days of the date you placed your order then please contact us at info@zeinastores.com or mailing us at:

612 El Horia Road - Zezania, Alexandria - 21311, Egypt, Tel:+2 03 58 57 989